Add password reset with a live person Microsoft Q&A
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Once the repair process is complete, launch Outlook and see if the issue is resolved. If not, repeat the process and conduct the Online Repair. Restarting Outlook might not be completely effective if other Office-related services are still running. You can kill Office 365 support and fixes all Office-related processes in Task Manager to ensure a fresh start for everythin
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Creating a new profile and making it the default is the only way to fix this problem. Outlook is, after all, a part of Microsoft's Office, and successfully repairing Office will also fix Outlook issues. You don't need to install any additional software to repair Office. You can achieve this repair through the control pane
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The steps below will help guide you when filling out the account recovery form. It can be a lengthy process as it's designed to ask questions about your account that only you can answer. Once you're able to get back into your account, review How to help keep your Microsoft account safe and secure. Here you'll find guidance for how to secure your account going forward, make it easier to reset a password, and provide additional methods you can use to [Office 365 support and fixes](https://educhoice.co.uk/user/profile/38309) verify your accoun
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From the very beginning, you can take advantage of the trial version of DiskInternals Outlook Recovery, which is also completely free. Open Control Panel and select User Accounts and open Mail. Next, click Show Profiles, select Add and Create a new profile name and click OK. Go to the Show Profiles window and enable the Prompt to use a profile option. If all is well, it is recommended that you delete the old problematic profile, but this is not necessar
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The Inbox Repair tool checks the Outlook data files on your computer to check if they are in good shape. While Outlook just works fine in normal mode, launching Outlook as an administrator can help you get rid of the "Outlook profile not loading" issue. Administrator mode just allows Outlook to run many admin-level tasks which could fix the issues. To start Outlook in safe mode and disable add-ins,the step for the same are mentioned her
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Try to disable add-in one by one and recheck if the issue has been resolved or not. Follow these methods to resolve the Outlook stuck on loading profile issue. There might have been many issues reported regarding Outlook not opening loading profiles by the users. This simply implies that whenever you open Microsoft Outlook, it gets stuck "Loading Office 365 support and fixes Profile" and freezes. If this is what you are concerned about, you should no longer be bothered about this issu
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The tool will ask you to enter the email address or mobile phone number you're trying to sign in with and check the details you provide. If we detect a problem with your account, we'll tell you what you need to do to solve the problem. If we don't detect any problem, we'll guide you through how you can help yourself. If you used the account with any of the products and services below, expand a section to see more information on questions that can be asked. Collect as much information as you can about any Microsoft services you may have used with this account. The more information you can include when filling out the form, the better the chance you'll have of regaining access to your accoun
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For your protection, Microsoft must verify your identity before you can proceed with resetting your password. You must be a password administrator to perform these steps. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical suppor
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If these steps didn't work, or you have other account sign in issues, use our Sign-in helper tool. You can only do this if your admin has given you permission to update your password in Microsoft 365. If none of these options help and you still can't remember your Microsoft account, see When you can't sign in to your Microsoft account for additional things to try. Find solutions to common problems or get help from a support agen
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Assistance for billing and subscription management issues is available online Office 365 support and fixes or by telephone during China business hours (Beijing Time), Monday through Friday. Billing and subscription management support can be accessed using the same phone number and online service request process as with technical support. The support telephone number can be found on the Microsoft 365 operated by 21Vianet portal. 2 Severity A is only available to customers who signed an advanced online service agreement with 21Vianet through a sales account manager. For billing and subscription management support, the highest severity level is B. Presales support for Microsoft 365 operated by 21Vianet provides assistance on subscription features and benefits, plan comparisons, pricing and licensing, and helps to identify the right solution to meet your business needs.
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Sign up for a free trial of Business Standard for up to 25 users and experience how Microsoft 365 empowers your business to get more done from anywhere and helps keep data safe with built-in security. Find and edit files, scan documents, and create content on the go with access to Copilot Chat, productivity apps, and more — all in one place. The type of support Microsoft provides for consumers depends on the product you're calling about and if you have a product for home or for business use.
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